Killington Arts Privacy Policy

This privacy policy was last revised on 10th July 2018.

Your privacy is important to us. We are committed to protecting your personal data.

This privacy policy provides information about the personal information we collect and use, and how and why we collect, store, use this data and tells you about your rights in relation to your personal details and how to contact us or supervisory authorities if you have a complaint.

‘Personal data’ is any information that can directly or indirectly identify an individual (‘a data subject’).

How do we collect data and what personal information to we store?

Details from individuals are not collected or stored from casual use by visitors to our website.  All our data is collected from direct contact from the individual via the email link on the website, e-mailer requests, recommendations by an artist/client or social media. Your name, email address & company name will be stored by us for later contact.  You can request that this information be deleted at any time and we will aim to remove your details from our lists within 72 hours. Any artist payment details are stored securely.  Data is never shared with a third party without a client’s express permission unless it is with an illustrator /partner agency registered with us .

Very occasionally we may store and use a data list we lawfully receive from other sources, such as data business partners, sub-contractors, advertising networks, and search information providers.  If such information is used for an e-mailer or postcard mail out, individuals can opt out of the mailer list and we aim to stop using their address for marketing within 72 hours.

Please note that we may need to update this privacy policy from time to time to reflect changes in our practices and the law. We recommend that you check this page regularly to ensure that you have read the most recent version and that you are happy with any changes.

How we process your personal information
We use your personal data to administer any account, project or mailing list registration you have with us, to provide the products and services you order from us and to carry out our obligations and exercise our rights arising from those orders. Also to provide subscribers with occasional newsletters or to highlight clients participation in our recent projects on our website; to inform you of any changes to our website and/or our products and services;

It may be used, where we are permitted to do so by law, without your specific consent if for example we e-mail or call you in your capacity as an employee of a company. In this case, we will make it easy for you to opt-out of such communication.
If you do not want us to use your personal data for marketing purposes please e-mail us at We will not share your personal information with any third party for the purpose of marketing unless you have provided. your specific consent for us to do so.
We use personal data that we collect automatically when a client emails us to improve our website, to ensure that content is presented in the most effective manner for you and your computer, measure or understand the effectiveness of any advertising we aim at you and others and to deliver relevant advertising to you.
We do not use this information to develop a personal profile of you. Where you provide information about people other than yourself, you confirm that you have their consent to provide us with such information and that they have read, understood and agree to the terms of this privacy policy, including how we may use such information.

How we store your personal data

All information you provide to us is stored on our secure servers based in the EU. The sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send to us electronically and therefore sending such information is entirely at your own risk.

The information that we collect from you may be transferred to a destination outside the European Economic Area (“EEA”), including the United States of America, where it will be stored by us or by one of our suppliers. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such suppliers and staff may be engaged in, among other things, the provision of support services. We will take reasonable steps to ensure adequate security for any of your information transferred outside the EEA. Please be aware that destinations outside the EEA to which your information may be transferred may have data protection laws which do not offer the same level of protection for your information as those in force in the EEA. By using our website and submitting your information to us, you agree to the transfer, storing and processing of such information outside the EEA as set out in this privacy policy.

In particular, we use MailChimp to provide marketing automation services. MailChimp’s servers are located in the United States of America. In order to safeguard the processing of your data by MailChimp, we have entered into a Data Processing Agreement. The MailChimp privacy policy (which can be found here) outlines that they have signed up to the Privacy Shield Framework.

How long we store personal data

We will only retain and use your personal information for as long as we need it for the purposes set out in this privacy policy or as otherwise required by law.

Disclosures of personal information to third parties

Your personal information is not shared with third parties without your permission unless it is with one of our registered artists and for the use only by them for the purposes of execution of a project or for a one-off marketing letter.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our various terms, policies and other agreements; or to protect the rights, property, or safety of Killington Arts, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Opting out of marketing

You have the right to ask us not to process your personal data for marketing purposes. If you would like to do so, just let us know at If you exercise your right to opt-out of receiving marketing messages from us, please be aware that you may continue to receive certain non-marketing communications from us. For example, we may still need to contact you about important changes to our products, services or website that affect you or about any agreements we may have entered into with you.

Data Breaches

Killington Arts has procedures in place to minimise the risk of a data breach. Where a data breach occurs, and it is deemed likely to result in risk to people’s rights, Killington Arts will inform the Information Commissioners Office (ICO) within 72 hours of becoming aware of the incident where feasible.
If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, those individuals will be informed without undue delay.

Contacting us & complaints

Please do not hesitate to contact us regarding any matter relating to this privacy policy. Questions, comments and requests regarding this privacy policy should be sent to us by email at or by post to Killington Arts, 11 Cross Road, Bromley, Kent, BR2 8PH.
We hope that we can resolve any query or concern you may raise about our use of your information. You have the right to make a complaint at any time to the ICO  helpline on 0303 123 1113.